Management & Professional Skills

We provide company-specific group training in the development of management and professional skills that improve companyperformance. The process integrates individual, company and management expectations, objectives and methods of action.

Delivered in Estonian, English, Russian or Swedish. Skills training can be offered in the following disciplines:

  Basic Supervision

  Appraisal and Feedback

  Performance Management

  Management and Leadership

· Sales and Customer Services

· Telephone Communication

· Internal Communication and Team Work

PerCapita's goal is that trainees are able to use and develop their new skills following the program.  We therefore offer additional individual coaching, consultation and mentoring to enable effective internal implementation before during and after the program and we work closely with management to achieve the organisations goals.